Contact
We’re here to help — even while we’re on pause 💛
Badgie is currently taking a short break while we reset and simplify things behind the scenes.
If you need support, please check our FAQs below or fill out the contact form at the bottom of the page.
Customer service remains open and we’re happy to help.
Frequently asked questions
Why can’t I place an order right now?
We’re currently taking a break from new orders while we reset and simplify behind the scenes.
Customer service is still open, and existing orders are being fulfilled.
If you’re a bulk customer, you can still place an order via the contact form below.
Where is my shipping confirmation email?
Your shipping confirmation email messages may have been swept into the depths of your spam folder. Check there first, but if it seems MIA, use the form below and we’ll look into it for you.
I need help tracking my order.
We offer tracking services for the following shipping methods: AusPost Parcel Post, AusPost Express, Sendle and DHL. You'll find the tracking number in your order confirmation email.
If you opted for the AusPost Priority Letter shipping method, tracking is not available for this option. Click here for more information.
If you have any questions or need assistance, feel free to reach out to us using the contact form below.
I need a tax invoice.
No problem! We've already prepared one for you. You'll find a link to download your tax invoice in the order confirmation email we sent you. Click here and we'll show you exactly where the link is!
If your order confirmation email is MIA, check your spam folder!
If you're still stuck, use the contact form below and we'll send you a fresh one.
I have an awesome idea for a new sticker design or product.
We're not actively taking on new design ideas right now, but we always love hearing from our community.
Feel free to share your thoughts via the contact form below — we’ll keep them in mind as we plan our next chapter.
Do you offer bulk discounts or wholesale pricing?
Yes! We’re still accepting bulk orders during our pause.
Simply fill out the contact form below and let us know the products and quantities you need, along with a brief note about your company or organisation.
We’ll get back to you with a customised quote.
Can you do custom designs?
Not at the moment — we're taking a break from custom orders while we focus on our core range. Thanks for understanding 💛